Shipping & Returns
Last updated: 21 July 2026
Shipping
- Orders are dispatched within 1–2 business days of being confirmed.
- Delivery typically takes 2–5 business days depending on your location.
- You'll get a tracking link by email/SMS once your order ships.
- Free shipping on orders over ₹1,000; a flat ₹99 shipping fee applies below that.
Returns
- Returns are accepted within 7 days of delivery.
- The item must be unused, unwashed, and in its original condition with all tags and packaging intact.
- Items marked as final sale, or damaged through normal use, aren't eligible for return.
- To start a return, contact us with your order number — we'll arrange a reverse pickup or share a return address.
Return handling fee
A flat ₹100 return handling feeis deducted from your refund for every returned order, to cover reverse-pickup and processing costs. This applies regardless of the reason for return, unless the return is due to our error (wrong item shipped, or a manufacturing defect) — in that case the fee is waived and you'll receive a full refund.
Refunds
- Refunds are processed within 7–10 business days after we receive and inspect the returned item, less the ₹100 return handling fee described above.
- Orders paid online are refunded to the original payment method.
- Orders paid via Cash on Delivery are refunded via UPI or bank transfer — we'll ask for those details when your return is approved.
Exchanges
Prefer a different size or colour instead of a refund? Let us know when you contact us about your return — exchanges follow the same 7-day window and condition requirements above, and the ₹100 handling fee still applies to cover the reverse pickup.
Cancellations
You can cancel an order for free any time before it ships, from your order history. Once an order has shipped, it can no longer be cancelled — please refer to the returns policy above instead.
Questions about a specific order? Reach out to us with your order number and we'll help sort it out.